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    Shipping

    Customer Service

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    We use a combination of Australia Post & DHL to offer our customers theĀ fastest, most reliable shipping in the world.

    We dispatch 5 days a week, and aim to process all orders within 24hrs.
    On weekends & public holidays, orders will be processed next business day.

    COVID-19 UPDATE - 26 March 2020

    HardTuned Warehouse is currently dispatching as normal.

    Please note that shipping delays and slight price rises in shipping are to be expected across many international shipping lines.

    Given the situation is changing daily,Ā shipping timeframes can not be guaranteed and our team cannot provide further tracking information past what is offered by the Courier on the tracking page.

    Warranty/Exhange Note:
    We cannot accept change-of-mind or size exchange returns due to health reasons.Ā  Warranty claims will still be processed as per usual.Ā 

    AUSTRALIA

    ECONOMY AUSPOST3-15 Business Days
    REGULAR AUSPOST1-7 Business Days
    EXPRESS POST1-2 Business Days

    FREE SHIPPING for all orders overĀ AU $100Ā 

    NEW ZEALAND

    DHL MAIL (NO TRACKING)5-15 Business Days
    DHL MAIL + TRACKING3-10 Business Days
    EXPRESS POST1-3 Business Days

    FREE SHIPPING for all orders over AUĀ $100Ā 

    *Shipping times are an estimate of the time it takes from date of dispatch to final delivery, based on DHL's tracking statistics of 90% of orders over the last 3 months. These times do not factor regional areas of delivery or delays in the postal system.

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