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WE'RE HIRING! : SOCIAL MEDIA & SUPPORT OFFICER

Responsible for the daily customer email support & social media content creation & management.

We are looking for a young, creative, hard working individual who has excellent interpersonal soft-skills, and who lives and breathes Facebook, Instagram, SnapChat, TikTok & YouTube.

 

Core Skills

  • A proven track record with organic social media marketing
  • Outstanding Customer Support and Service Skills
  • Excellent casual & professional levels of literacy
  • A fundamental knowledge of how stories, posts, tagging, link-backs, insights, banter, ambassadors, paid-ads & social traffic works. 
  • Creativity to come up with promotions & regular content
  • Time management skills to be able to self-manage & deliver results
  • Familiarity with Canon, Sony DSLR cameras, iPhone/Android & GoPro
  • Basic Photoshop / Canva / Video Editing Software skills

Extra Bonuses 

  • If you LOVE cars / are involved in the car scene
  • Modelling / Acting / Presenting skills
  • (potential to be a face for the brand) 
  • Photography Skills
  • Videography Skills
  • Adobe Suite Skills
  • Shopify / E-Commerce Skills

 

Work Breakdown 

Support (50%) : 
Email/Facebook/Instagram Support - Comments & Messages
( love for cars, well spoken, in touch with our customers )

Marketing (30%) : 
Organic Content Creation, Collection & Management
Contact with Ambassadors & Customers & Photographers to constantly get fresh content / develop strategies to make organic fresh
Managing comments on ads & posts & stories
Regularly creating media content & BTS footage
UGC Process : Reaching out to customers with good photos to get more / Liking and commenting etc
Soft-Skills : maintaining relationships with customers and media partners

Project Work (20%):
Strategy and implementation of cool Promotions (1 a month)
Strategy and implementation of Project Car Promotions
( AE86 Build / Lexus Drift Car Road to Matsuri / Evo Widebody )

 

Culture & Perks

  • Relaxed non corporate environment
  • Young Team of Hard Working individuals
  • Flexible Working Hours
  • Potential Travel, Racing & Event Possibilities

____________________________________________

Location :  Hope Island , North Gold Coast, Queensland - Australia

Work Arrangement : 
Full Time Salary (1-3 month Probation Period)

Pay : 
 45k - 60k Per Year + Performance Bonuses, Superannuation, Leave 
           (based on previous experience & skillset)

Resume Submissions :loz@hardtunedstore.com 

 

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